Privacy Policy

1. Introduction

Zendory ("we," "our," or "us") operates zendory.co and provides fixed-price website builds, personalized competitor analysis, and related digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a project intake, request support, grant project access, or purchase a Service.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use the site.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Purchase a package or submit an intake form
• Provide website copy, images, brand assets, business details, or project instructions
• Share a domain situation, registrar or DNS details, or a platform access plan
• Request a sample report
• Contact us by email
• Subscribe to updates or marketing emails

This may include your name, email address, company name, website URL, service and location details, desired customer action, package selections, project notes, approved content and assets, domain status, and any brand or market context you choose to share.

2.2 Domain and Platform Access

For a website build, we may receive domain or DNS configuration details and role-based access to a hosting provider, website builder, ecommerce platform, analytics account, form tool, or booking service. Where available, use the provider's collaborator or invitation feature instead of sending a password. We may collect the account identifier, access role, invitation status, and configuration information needed to complete and support the requested work.

2.3 Payment Information

Payments are processed by third-party payment providers such as Stripe or PayPal. We do not store your full credit card number. We may receive limited billing details, transaction confirmations, and the contact information needed to deliver your order.

2.4 Automatically Collected Information

When you browse our site, we may automatically collect technical and usage data such as:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referral source and campaign attribution data
• Date and time of access

3. How We Use Your Information

We use collected information to:

• Process orders and deliver purchased website builds, analysis packages, and digital services
• Review your intake and prepare, revise, publish, host, export, or hand off the purchased work
• Connect a customer-owned domain and configure approved third-party platforms
• Respond to questions, revision feedback, access requests, support requests, and sample requests
• Improve the website, offers, and customer experience
• Send transactional emails, operational notices, and marketing communications where permitted
• Measure site performance, traffic sources, and campaign effectiveness
• Detect fraud, abuse, or unauthorized activity
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

4.1 Service Providers

We work with third-party providers that help us operate the site and business, including payment processors, hosting and infrastructure providers, domain and DNS services, website platforms, analytics tools, email delivery services, form tools, and support platforms. We share only the information reasonably needed for the requested service or business function.

4.2 Legal Requirements

We may disclose information if required by law, subpoena, court order, or regulatory request, or when we reasonably believe disclosure is necessary to protect our rights, users, or the public.

4.3 Business Changes

If Zendory is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as needed for the purposes described in this policy, including order fulfillment, website hosting and support, legal compliance, dispute resolution, and record keeping.

Project access is used only for the requested work and support. When access is no longer needed, Zendory may remove its own collaborator access, and you may revoke it through the relevant provider. We may retain project records, approved deliverables, and limited configuration notes when reasonably needed to support the site or document the transaction.

7. Cookies and Tracking Technologies

Zendory uses cookies and similar technologies to keep the site functional, understand traffic, and measure marketing performance. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Types of Cookies We Use

• Essential cookies: Required for core site behavior and checkout flows
• Analytics cookies: Help us understand site usage and improve the experience
• Marketing cookies: Support campaign attribution and partner tracking where applicable

8. Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including the right to access, correct, delete, or restrict certain uses of your information.

You may revoke Zendory's platform access through the relevant provider, subject to any access still reasonably needed to complete work you have asked us to perform. Revoking access may pause delivery or support if the requested work cannot be completed without it.

You may also opt out of marketing emails at any time by using the unsubscribe link or contacting support@zendory.co.

9. Third-Party Links

Our site may link to third-party websites or services. We are not responsible for their content, privacy practices, or policies.

10. Children's Privacy

Zendory is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children.

11. International Users

If you access the site from outside the United States, you understand that your information may be transferred to and processed in the United States and other jurisdictions where our providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date on this page.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Zendory
Email: support@zendory.co